Terms and Conditions
We collect your personal information in order to provide you with the best possible service. We will not email you in the future unless you have given us your consent. You will be given the chance to unsubscribe from any marketing email from us in the future..
Flower Pot Nursery is dedicated to your satisfaction.
Our Contact details:
Flower Pot Nursery
Registered in the UK
Tel: 01892 510190
Making A Purchase
Browse our shop and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘proceed to checkout’ and you will be asked for a few details that we need to be able to complete the order. We only deliver to UK addresses.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept Visa and MasterCard debit and credit cards. Your order will only be processed subject to payment being authorised. Please note that the payment transaction will take place prior to delivery. Your payment will be taken by PayPal.
Every care has been taken to describe items accurately but occasionally slight variations in actual goods may occur. All prices are correct at time of going to press and include VAT at the standard rate. We reserve the right to alter our prices should the VAT rate be changed. All prices are denominated in UK Pounds Sterling (£) and are inclusive of 20% VAT.
Your order will, wherever possible, be sent to you in one delivery. Delivery is calculated using the weight, size and packaging costs of a particular product. All products are only available for purchase where delivery is to a UK address.
We aim to deliver your goods within 8 working days from receipt of your order (subject to stock availability). In the event that an item is out of stock we will advise you accordingly and provide an estimated delivery date.
We do not aim to make any profit on the postage costs.
If you would like to check the status of an order already placed or have any other queries please email us at: firstname.lastname@example.org
If for any reason you are unhappy with your purchase we will refund, exchange, or issue a credit note for any item provided you let us know within 14 days of receiving it as long as both the packaging and the goods remain intact and are able to be returned in the condition they were received in. You will then have a further 14 days to return the item. In the case of plants and trees they must be in saleable condition upon arrival at the Nursery. Return postage will only be refunded if the goods are faulty or not as described.. We are also unable to refund the original postage paid unless the goods are faulty or not as described.
Please contact us for more information on returning your item,
We cannot refund items lost or broken in transit.
Returns are dealt with as soon as they arrive; however, during busy periods please allow 14 days for your return or exchange to be processed.
Online shop security is one of our highest priorities. We have devoted great care and effort to ensure that our online shop is as secure as possible and have installed the best security measures to safeguard your information.
Trade Description Act
Every care has been taken to ensure that the descriptions and specifications were correct at the time of going to press. All dimensions are approximate and while we make every effort to reproduce colour accurately there may be slight colour variations in plants and products. Some of the products may vary slightly from the picture.
We collect your personal information in order to provide you with the best possible service. We will not email you in the future unless you have given us your consent. You will be given the chance to refuse any marketing email from us in the future.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
A contract will ONLY exist between you and Flower Pot Nursery for the purchase of any goods(s) or service(s) when Flower Pot Nursery accepts your order. This acceptance will be in the form of an email containing an invoice.
These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.